Member Services Internship | University of North Carolina at Chapel Hill/The Rams Club

Chapel Hill, North Carolina, Position Summary The Member Services Interns are key members of The Rams Club’s Member Services Team, working collaboratively across our organization and closely with the Annual Fund team. This role serves as a primary point of contact for current and prospective members while supporting the execution of the annual membership cycle, ticket and parking operations, stewardship initiatives, and game-day experiences. Interns will gain hands-on experience in donor relations, database management, and event coordination within a fast-paced collegiate athletics environment. This position reports to Morgan Shump, Associate Director of Stewardship. There are two openings for this role. Key Dates The ideal start date is the first week of May 2026, running through June 30, 2027. Work Schedule & Hours Monday – Friday, 8:00am-5:00pm. Occasional overtime required, including evenings and weekends to support all home football and men’s basketball games, occasional Olympic sport games and special events. Work Environment This position is an in-person position based on the campus of The University of North Carolina. Required Education/Experience: Four-year bachelor’s degree required. One year of experience in collegiate athletics or athletics development preferred. Necessary Skills: Proficient computer skills, including experience with Microsoft Office Suite. Working knowledge of database systems such as Paciolan, Salesforce and other database management systems Positive attitude and willingness to go above prescribed responsibilities Ability to interact, write, speak and communicate clearly with our donors and constituents, while portraying a professional image and demeanor Excellent time management skills and the ability to prioritize work tasks Additional Responsibilities:  Must be willing to drive and some travel is expected. Evening, weekend, and holiday work required. Ability to see, hear, speak, maintain cognitive function at a high level and move around the office, along with ability to lift 20 pounds. Ability to attend athletic events in varying environments including inclement weather Key Responsibilities Serve as primary initial contact for current and prospective Rams Club members via phone and email communication Assist the Member Services team with executing individual ticket and parking assignments for football and basketball games, facilitate large mailings Assist in the execution of The Rams Club’s annual membership cycle (database management, communications, etc.) Assist in the planning and coordination of game-day member stewardship efforts Assist with Student Ram recruitment efforts and other program needs and events (Junior Rams Club, Kids Club) Support the Annual Fund team by developing and executing strategies for growing membership and increasing retention rate Attend all home football and basketball games as well as special events as necessary, provide campus/facility tours to donors as needed Core Values As a part of The Rams Club strategic plan, our work is guided by the core values. TEAM Trust and support each other. Treat everyone with respect. Encourage and welcome collaboration. EXCELLENCE Take extraordinary pride in your work. Commit to exceptional quality and service. Embrace change and seek continuous improvement. DEDICATION Believe in our mission and go above and beyond to promote it. Approach your work with passion, positivity, and enthusiasm. Commit to performing at a high level every day.   Equal Opportunity Employer Statement The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.   PLEASE SUBMIT MATERIALS BELOW TO CINDY SHI AT cindy@ramsclub.com with “Member Services Internship” INCLUDED IN SUBJECT LINE. EMPLOYMENT APPLICATION ; COVER LETTER; and RESUME This application will close Friday, March 13, 2026.